Movie Pages ... FAQ

Frequently Asked Questions About Movies

How do I place an order?

Information to place an order can be found here.

What kinds of video formats can you transfer to DVD?

We transfer . . .

  • Beta, Betamax
  • VHS
  • miniDV
  • VHS-C
  • Hi8
  • Digital8
  • Video8

Can I combine multiple videos to create one DVD?

Yes. We can put as many movies as will fit on a DVD.

Can you put background music in my movie?

Yes. Send us a CD with your order with the music you want us to use. You can have one song repeated over and over or several songs used throughout the movie or in certain sections. The choice is yours. Repeating a song is free. This is available for personal home movies only. For commercial movies, please contact us.

Do you edit the movies?

Yes. We offer as an option professional editing service for your movie. Cost depends on your specific needs. We're happy to discuss with you what you'd like edited and give you an estimate. No worries, like our other prices, our customers find our edit costs very reasonable.

  1. Remove static and blanks
  2. Remove video where the camera cap has been left on while you're filming
  3. Remove video where the camera is pointing to the ground or sky for long periods
  4. Colour correction, reducing problems caused by poor lighting, under and overexposure

How much video will fit on a DVD?

MaxRescue follows the industry standard of 90 minutes of video per DVD to insure the maximum quality possible.

If your movie runs longer than 90 minutes, we will divide it into 2 parts and transfer it onto 2 DVDs. We make every effort to divide the movie in an appropriate place to avoid disrupting your viewing pleasure.

Do I need to give you a blank disc?

No. We provide all DVDs with your order.

What are Chapters?

Chapters are individual sections of your movie such as "Linda's 16th Birthday", "London Holiday 1987", etc. The Chapters are listed in a Menu when the DVD begins.

Having Hollywood-style animated Menu Chapters on the DVDs we produce for you, means you can see exactly what's on the DVD from the "live" scenes in the Menu.

Click on one and you're watching just what you want to see. Or click on the main scene and watch the whole movie. More information and screen captures.

Note: our Menu Chapters are not the same as the "chapters" offered by other companies. Their chapters are made by placing a chapter "point" automatically every 5 minutes or so. All you can do with their chapters is jump from point to point to try to locate what you want to see. They do not appear as a selection in a Menu and often come in the middle of a scene instead of at the beginning.

What the difference between NTSC and Pal?

Pal is the Australian and European system used on TV and NTSC system is used by North America countries. If you try to view an NTSC video on an Australian TV,  the picture will appear to flicker and you'll also see multi overlapping images.

So if you want to see an NTSC video from America you'll need to get it converted to PAL. The same holds true if you want to send someone in America movies you've taken. It will need to be converted from PAL into NTSC.

Yes, we can convert your videos from PAL to NTSC and from NTSC to PAL.

Will the DVD be compatible with my DVD player?

Unless your DVD player is several years old, it will probably be compatible. We test the DVDs on a variety of DVD players. We have found that some very expensive players do not play burnt DVD, while DVD players costing $50 or less will play just about anything with a hole in it.

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